Terms of service
Welcome to TOIA. By using our website, you agree to the following terms.
1. Overview
This website is operated by TOIA. Throughout the site, “we”, “us”, and “our” refer to TOIA. By visiting our site or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service.
2. Online Store Terms
You must be at least 18 years old (or have parental permission) to use this site. You agree not to use our products for any unlawful or unauthorized purpose.
3. Product Information
We make every effort to display product colors and details as accurately as possible.
However, variations may occur due to screen settings or materials. All products are subject to availability — we reserve the right to limit quantities or discontinue items at any time.
4. Pricing & Payments
Prices are listed in USD and are subject to change without notice. All payments are processed securely through Shopify’s payment gateways. We reserve the right to refuse or cancel any order suspected of fraud or unauthorized activity.
5. Shipping & Delivery
Please refer to our Shipping Policy for details on processing times, rates, and delivery estimates.
6. Returns & Refunds
We accept returns within 14 days of delivery for eligible items. See our Refund & Returns Policy for full details.
7. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of TOIA and protected by copyright laws. You may not reproduce or use our content without permission.
8. Limitation of Liability
TOIA is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website. Our total liability shall not exceed the amount you paid for the product in question.
9. Governing Law
These Terms and any disputes arising under them shall be governed by and interpreted in accordance with the laws of the United States and the State of New York, without regard to conflicts of law principles.
10. Changes to Terms
We may update these Terms from time to time. Changes will take effect immediately upon posting to this website. By continuing to use our site, you agree to the revised Terms.
Mobile Terms of Service
TOIA
Last updated: April 29, 2026
The TOIA mobile message service (the "Service") is operated by TOIA (“TOIA”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to TOIA’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of TOIA through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with TOIA. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
Opt-Out: You may opt-out of the Service at any time. Text the single keyword command STOP to +1 (855) 920-4404 or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.
If you have subscribed to other TOIA mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
Help & Support: For Service support or assistance, text HELP to +1 (855) 920-4404 or email support@toia.store.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages.
You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
Contact
Questions about our Terms of Service can be sent to: legal@toiastore
Last updated: April 2026